Terms of Service

1. Introduction

Welcome to Caalm ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our compliance, data, and document management services, websites, and related applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

2. Use of Service

• Eligibility: You must be at least 18 years old and have the authority to bind your organization to use the Service.
• License: We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes, subject to these Terms.
• Restrictions: You will not sublicense, resell, rent, lease, transfer, or otherwise commercially exploit the Service; attempt to reverse engineer or access the Service to build a competitive product; or use the Service in a manner that violates laws, infringes third-party rights, or disrupts system integrity or performance.

3. Accounts and Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.
• Compliance: You will ensure that your use of the Service complies with applicable laws and regulations, including data protection requirements.
• Acceptable Use: You will not upload, store, or transmit content that is unlawful, harmful, or infringes the rights of others.

4. Data Protection and Security

We implement reasonable and appropriate technical and organizational measures designed to help secure your data against accidental or unlawful loss, access, use, alteration, or disclosure. Where we process personal data on your behalf, we do so in accordance with our Privacy Policy and, where applicable, a data processing agreement.

5. Confidentiality

Each party agrees to protect the other party's confidential information with the same degree of care it uses to protect its own confidential information and not to use such information for any purpose outside the scope of the Service.

6. Customer Content and Ownership

You retain all rights to the data and documents you upload to the Service ("Customer Content"). You grant us a limited license to host, process, and display Customer Content solely as necessary to provide and improve the Service and to comply with legal obligations.

7. Suspension and Termination

You may stop using the Service at any time. We may suspend or terminate access to the Service without prior notice if you breach these Terms, engage in unlawful activity, or pose a security risk. Upon termination, your right to use the Service will cease, but the following sections will survive: Confidentiality, Disclaimers, Limitations of Liability, and Miscellaneous.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, punitive damages, or loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Changes to the Service or Terms

We may modify the Service and these Terms from time to time. The most current version will supersede all previous versions. If changes materially affect your rights, we will provide notice where reasonable. Your continued use of the Service constitutes acceptance of the updated Terms.

11. Miscellaneous

• Governing Law: These Terms are governed by the laws of your primary place of business unless otherwise required by applicable law.
• Severability: If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
• Entire Agreement: These Terms constitute the entire agreement between you and Caalm regarding the Service.

12. SMS and Text Message Notification Terms of Service

By opting into our SMS and text message notification program, you agree to abide by the following terms and conditions. Please read this section carefully before providing your consent to receive notification messages via SMS.

Opt-In and Consent

By providing your mobile phone number and opting into our SMS and text message notification program, you expressly consent to receive promotional messages, alerts, and other notification communications from CaalmSolutions. You also confirm that you are the account holder or have the account holder's permission to enroll in this service. Standard message and data rates may apply.

To opt in and manage your SMS notification preferences, please complete our SMS setup form: SMS Setup Form. Completing this form allows us to verify your phone number and record your consent consistent with industry standards.

Frequency of Messages

You agree to receive SMS and text message notification communications from CaalmSolutions periodically. The frequency of messages may vary based on your interaction with our platform and your preferences. You can opt-out of these messages at any time by following the instructions provided in the messages.

Opt-Out and Unsubscribe

To stop receiving SMS and text message notification communications, you can unsubscribe by replying "STOP" to any notification message you receive from us. After opting out, you will no longer receive notification messages via SMS, but you may continue to receive non-promotional messages related to your account or transactions.

Data and Privacy

We value your privacy and will handle your personal information in accordance with our Privacy Policy. By enrolling in our SMS and text message notification program, you acknowledge and agree that your mobile phone number and other provided data may be used to deliver notification messages, offers, and promotions. We will not share your information with third parties for notification purposes without your explicit consent.

Message Content

The content of our SMS and text message notification communications may include but is not limited to promotions, discounts, product updates, event information, and other relevant material related to our products and services.

Support and Assistance

For any questions, concerns, or assistance related to our SMS and text message notification program, you can contact our customer support team at support@caalmsolutions.com.

Changes to the Terms

We reserve the right to modify or update these SMS and text message notification terms without prior notice. Any changes will be effective immediately upon posting the updated terms on our website or sending them to you via SMS. Your continued participation in the program after any modifications constitutes your acceptance of the revised terms.

By enrolling in our SMS and text message notification program, you acknowledge that you have read, understood, and agree to these terms. If you do not agree to these terms, please do not opt into our SMS notification program.